CaseStatus

CaseStatus is a property of the Case object. It represents a Case Status lookup value.

Supported API Calls: List | Add | Update | Delete

Object Properties

CaseStatus shares all properties with its base LookupValue object. Plus the following unique flags:

Property

Type

Description

IsClosed

boolean

Indicates if the case status represents a closed condition.

IsEscalated

boolean

Indicates if the case status represents an escalated condition.

List

Description

Returns a list of Case Status lookup values.

URL

https://{company}.bluecamroo.com/api/casestatus/list

HTTP Method

GET

Data Return

Returns a list of existing casestatus objects in the requested format (e.g., JSON or XML)

HTTP Return Status Code

200: Ok

400: Bad Request (One or more input data items is not valid, for example a mandatory field is blank)

401: Not authorized (you need to log in)

403: Forbidden (you don't have permission to this resource)

Add

Description

Adds the casestatus object to the list of Case Status lookup values.

URL

https://{company}.bluecamroo.com/api/casestatus/add

HTTP Method

POST

Parameters

Casestatus object

Data Return

Returns the casestatus in the requested format (e.g., JSON or XML)

HTTP Return Status Code

201: Created

401: Not authorized (you need to log in)

403: Forbidden (you don't have permission to this resource)

Update

Description

Pass a case status object to replace the specified case status.

URL

https://{company}.bluecamroo.com/api/casestatus/update

HTTP Method

PUT

Parameters

Casestatus object

Data Return

Returns the casestatus in the requested format (e.g., JSON or XML)

HTTP Return Status Code

200: Ok

400: Bad Request (One or more input data items is not valid, for example a mandatory field is blank)

401: Not authorized (you need to log in)

403: Forbidden (you don't have permission to this resource)

Delete

Description

Deletes the specified Case Status. The Case Status to delete is specified by Id value.

URL

https://{company}.bluecamroo.com/api/casestatus/delete/{id}

HTTP Method

DELETE

Parameters

None

Data Return

None

HTTP Return Status Code

200: Ok

400: Bad Request (One or more input data items is not valid, for example a mandatory field is blank)

401: Not authorized (you need to log in)

403: Forbidden (you don't have permission to this resource)